3 Easy ways for you to get great value for your Gold, Silver, Platinum and Diamond jewellery
Choose the option that suits you. Every enquiry is a request; our team will confirm the arrangements with you before a visit or collection.
1. Visit our offices
Meet us by appointment at 1st Floor, 25 Rudd Road, Illovo, Johannesburg, 2196 for a discreet, no-obligation valuation. Office hours are Monday to Friday, 8am to 5pm.
Request an office appointment2. We will visit you
Request a valuation at your home or office in Johannesburg or Pretoria, subject to your area and availability. We will phone you to confirm the address and a suitable time.
Request a home or office visit3. Nationwide GoldPack courier collection
Contact us before sending your items so we can confirm collection arrangements. Courier fees are for the sender's account, including return courier fees if you decline our offer. The sender is responsible for arranging insurance to and from our offices. The Gold Guys does not provide transit insurance.
Received items are opened under camera supervision. A recording is available on request. We use the latest testing equipment and calibrated scales to assess the metals and stones in your items and explain our offer.
View courier details and request collectionNeed help choosing?
Request a free valuation, call 069 888 2 888 or email info@thegoldguys.co.za. We will help you choose a suitable next step.
Questions we are asked
- What are the three ways to sell?
- Visit our offices by appointment, have us come to you, or use GoldPack courier collection from anywhere in South Africa, with courier fees and transit insurance for your account.
- Where do I meet you?
- Meet us by appointment at 1st Floor, 25 Rudd Road, Illovo, Johannesburg, 2196 for a discreet, no-obligation valuation. Office hours are Monday to Friday, 8am to 5pm.
- Can you come to me?
- Request a valuation at your home or office in Johannesburg or Pretoria, subject to your area and availability. We will phone you to confirm the address and a suitable time.
- Who pays for courier and insurance?
- Courier fees are for the sender's account, including return courier fees if you decline our offer. The sender is responsible for arranging insurance to and from our offices. The Gold Guys does not provide transit insurance.
- How quickly am I paid?
- Once you accept the offer, payment is typically the same day. There is no obligation to sell if the figure is not right.